Get more Google reviews.
& Collect direct customer feedback.
LocalReviewDesk is a review and feedback toolkit for local businesses. Branded QR pages, NFC cards, Google review links, direct customer feedback, and a dashboard that keeps everything together. More Google reviews, and one simple inbox for direct customer feedback.
More reviews. Better Rankings. Stronger reputation.
01 — Why local businesses pick LocalReviewDesk
Built to help you own local search — with tools that work from day one.
From review forms and QR codes to NFC cards, real-time alerts, and multi-location analytics, LocalReviewDesk gives you everything in one simple dashboard.
Review Forms
Review Link
QR Code Generator
NFC Cards
Form Customisation
Email Notifications
Real-Time Dashboard
Analytics & Insights
Multi-Location Forms
Private Feedback Inbox
02 — The problem, and the fix
Customers do not always complain.
They just leave.
- 1A customer has a poor experience.
- 2They do not mention it at the counter.
- 3You only find out later, when the feedback is already public.
Direct feedback reaches you as soon as it’s sent.
The fix
Just ask them — at the right time. When they’re paying.
The moment of payment is when the experience is still fresh and your customer is standing right at the counter — next to your review card.
- 1Place the card at the till.
- 2Ask while they pay.
- 3They tap and choose — a Google review, or a private word with you.
“Hey — how was everything today? If you enjoyed it, we’d love a quick Google review. And if anything wasn’t right, tell us what happened — we’ll do our best to make it right.”
Your staff, at the counter — card within reach.
One tap on the card opens your review page — no app, no typing a link.
Both options are always on the page — Google review and direct feedback. The customer chooses.
Every customer sees both choices: leave a Google review or contact your business directly. LocalReviewDesk doesn’t control which option they choose — it gives customers an immediate direct channel, and gives your team the chance to respond when feedback arrives. Genuine reviews always stay the customer’s choice — we never hide, edit, or block them.
03 — Why not just a plate?
Why not just buy a $15 NFC plate? Because a link is not a system.
A plain plate fires one fixed link at Google, and that’s the end of it — no page, no choice, no data. LocalReviewDesk puts a branded page between the tap and the review, and that page gives every customer the same two choices.
A branded review page for every customer interaction.
Your customer scans the QR or taps the NFC card, then chooses how they want to share their experience.
Both options are always shown. The customer chooses.
A plain NFC plate
- One hardcoded link, straight to the public review form. That’s the whole product.
- Good experience or bad, everyone is sent to the same public form — there’s nowhere else for it to go.
- No private channel — you never hear the story behind a bad rating, and you never get the chance to respond.
Your LocalReviewDesk kit
- Both options on one screen: Google review and private feedback.
- Instant email alerts — hear about a problem the moment it happens, not weeks later on Google.
- Private feedback is collected and organised in one inbox — searchable, status-tracked, ready to respond to.
From $49/month — your first two NFC cards included.
Cards ship after your first payment · no setup fee · cancel anytime.
04 — See it in action
Watch the whole journey, from tap to follow-up.
The customer taps, chooses, and shares — and it lands in your dashboard. Nothing to install for them, no chasing for you.
05 — The honest pitch
We don't guarantee five stars.
Nobody honest can.
Your rating is earned at the table, not in a dashboard. What we change is the math around it — more happy customers actually asked, and a direct line for feedback that would otherwise go unsaid.
Anyone promising you five stars is planning to fake it.
We just make it easy — the bridge between a great visit and the review it deserves.
LocalReviewDesk
The honest guarantee
Every plan · every page
- More customers asked, at the right moment✓
- Direct feedback reaches you the moment it's sent✓
- Honest numbers — clicks counted, nothing inflated✓
Guaranteed 5.0 ratingnot sold hereRemoving bad reviewsnever
* Results depend on the thing that always mattered: the experience you serve.
06 — The dashboard
Know what customers are saying. Act before small issues repeat.
Track scans, Google review clicks, direct feedback, and follow-ups from one simple dashboard.
07 — How it works
Ten minutes of setup. Then it runs itself.
No apps for your customers, no training for your staff — one page, two cards, and a dashboard that fills itself.
~10 minutes
Create your review page
Name, logo, Google review link — your page is live and the QR poster is printable the same day.
A few days
Your card kit arrives
Two branded NFC cards ship after your first payment. The QR poster covers the counter meanwhile.
First shift
Ask at the counter
Staff ask while the customer pays. One tap — Google review, or a private word with you.
Every day after
It lands in your dashboard
Scans, review clicks, direct feedback, instant alerts — no chasing.
08 — Compliance
Designed for fair review collection. No gating. No fake reviews. No incentives.
Built around Google's review policy, Australian Consumer Law, and US review-fairness principles. The ACCC is blunt: hiding genuine negative reviews misleads consumers. So every customer sees the same two options, every time. See the plain-English guide to Google reputation management.
What we always do
- Both buttons visible on every landing page.
- Same options for every customer, regardless of rating.
- Honest metrics — Google review clicks tracked, not “reviews generated.”
- Direct feedback never replaces the Google review option.
What we never do
- Review gating — no rate-then-route.
- Fake or AI-generated reviews.
- Incentives or rewards for reviews.
- Hide the Google option from any customer.
Built on: Google review policy · Australian Consumer Law · US review-fairness principles
09 — Pricing
One plan. Priced by location. Pay monthly or annually.
No setup fee. Every location's form includes 2 free NFC cards.
Review Kit
MonthlyFor one location · +$20/mo per additional location
- Branded review page
- Custom QR code
- 2 NFC review cards included per location
- Google review button
- Direct feedback inbox
- Optional customer contact capture
- Scan and click tracking
- Monthly analytics dashboard
- Feedback status tracking
- Downloadable QR template
- Setup and placement guide
Your 2 NFC cards ship after your first payment. Extra cards are available as add-ons.
Cancel anytime. You own your data. Customer data is never sold.
Review Kit
AnnualFor one location · +$200/yr per additional location
- Everything in Monthly
- 2 NFC review cards included per location
- Priority email support
Your 2 NFC cards ship after your first payment. Extra cards are available as add-ons.
Cancel anytime. You own your data. Customer data is never sold.
Extra NFC cards
Add-onAdd more scan points around your business. Every form already includes 2 free cards.
Cards are configured to your existing review page before shipping.
- Extra NFC card$14.99
One-time, per card. No packs, no minimums.
Order in your dashboardShips to your existing kit address — shipping included.
10 — FAQ
The questions you're actually asking. Straight answers.
No sales gloss — the same answers we'd give you over the counter. Anything else, email support@localreviewdesk.com.
No — and be suspicious of anyone who says yes. A guaranteed rating means review gating or fake reviews, and both are against Google's policy and consumer law. What we actually change: more of your happy customers get asked at the right moment, and problems reach you privately, as soon as they happen. Your rating stays earned.
A plain tag fires one hardcoded link at the public review form — that's the whole product. No landing page, no private channel, no alerts, no numbers. The first you hear of a problem is a public one-star. The kit puts a branded choice page between the tap and the review, and every private message lands in your inbox the moment it's sent.
Most happy customers never review — not because they won't, but because nobody asks at the right moment. BrightLocal's Local Consumer Review Survey found around two-thirds of consumers leave a review when a business asks them to (69% in 2024). And ratings move money: Harvard Business School research linked a one-star rating increase to a 5–9% revenue lift for independent businesses. Our job is the ask — at the counter, while they pay, phone already in hand. And we count what's real: scans and Google review clicks in your dashboard, never “reviews generated.”
No, and yes. Review gating — routing happy customers to Google and unhappy ones away — is against Google's policy and Australian Consumer Law. We never do it. Every customer sees both the Google review button and the private feedback option on the same screen, every time. That's the legal and ethical baseline.
It can't remove or block them — nobody legitimate can. What it does: puts a private channel right next to the public one, so you hear about problems early and get the chance to fix them. We never hide, edit, or block genuine reviews.
$49 USD/month for your first location, +$20/month for each extra (up to 12) — or $490/year with two months free. No setup fee. Every location includes 2 free NFC cards; extras are $14.99 each, shipping included. Cancel anytime, no lock-in. You own your data, and customer data is never sold.
Your page is live in about 10 minutes — name, logo, Google review link — and the QR poster is printable the same day. Your NFC cards ship after your first payment. Customers just scan or tap; nothing to install on their side or yours.
Those are enterprise reputation platforms with enterprise pricing and a feature set built for multi-location chains. LocalReviewDesk is one plan that scales by location — $49/month for your first, +$20/month for each extra (up to 12) — built for local businesses that want more Google reviews and a simple feedback inbox, nothing more.
Put a card on the counter. Let every payment ask.
Ten minutes of setup, two cards in the mail — and every checkout becomes a polite ask: Google review, or a private word with you.
$49/mo · 10-min setup · 2 cards included · cancel anytime
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