Get more Google reviews.
Collect direct customer feedback.
Collect Google reviews and direct customer feedback from one simple QR and NFC page.
Let customers share their experience publicly on Google or directly with your team, so you can respond faster and improve future visits.
Built for local businesses that rely on customer experience. Cancel anytime.
01 — The problem
Customers do not always complain.
They just leave.
- 1A customer has a poor experience.
- 2They do not mention it at the counter.
- 3You only find out later, when the feedback is already public.
Most issues are fixable when you hear about them early.
Silent exits
Customers leave without saying what went wrong, so you never hear the truth.
Missing context
Owners miss what shift, table, or staff interaction caused the issue.
Late response
By the time the feedback becomes public, trust is already affected and the chance to respond well is smaller.
LocalReviewDesk gives customers a simple choice: leave a public Google review or contact your team directly from the same QR and NFC page.
02 — The kit
One scan. Two simple ways to share feedback.
LocalReviewDesk gives your business a branded QR and NFC review page connected to physical cards and stickers. Customers can leave a public Google review or contact your team directly from the same page.
Every kit is designed to be simple enough for customers to use in seconds — and clear enough for owners to track what is happening.
A branded review page for every customer interaction.
Your customer scans the QR or taps the NFC card, then chooses how they want to share their experience.
Both options are always shown. The customer chooses.
Branded QR review page
Your logo, colours, Google review link, and direct feedback option in one page.
NFC + QR cards
Place them at the counter, tables, reception desk, checkout area, or takeaway bags.
Direct feedback inbox
Private messages from customers go straight into your dashboard.
Google review button
One tap takes customers to your public Google review page.
Owner dashboard
Track scans, review clicks, feedback messages, and monthly activity.
Ready-to-use review kit
Physical cards and stickers arrive ready to place inside your business.
03 — Demo
See it in action.
A short walkthrough of the customer scan, the review choice, and the owner dashboard.
04 — The physical layer
Not just a link.
A scan-ready feedback system.
LocalReviewDesk gives you an NFC review card and a downloadable QR template connected to your branded review page. Place the NFC card at your counter, reception desk, or checkout area — and download the QR template whenever you want to print your own signs, menus, or table displays. Downloadable QR templates are provided for self-printing.
Included:
- NFC review card included
- Downloadable QR template
- Branded review page
- Google review link
- Direct feedback form
- Simple setup guide
05 — The dashboard
Know what customers are saying.
Act before small issues repeat.
Track scans, Google review clicks, direct feedback, and follow-ups from one simple dashboard.
Welcome back, Sam's Woodfired Pizzeria. Here's how this month is going.
Total scans
287
+34%Google review clicks
142
+52%Direct feedback
23
+8Follow-ups this month
19
+6Monthly activity
Scans and clicks, 2026.
Recent feedback
View all →- Today, 7:42 pmDirect feedback · Anonunread
“Pizza was great, but the wait was almost 40 minutes on Friday.”
- YesterdayDirect feedback · Lina M.contacted
“Our table was sticky when we arrived.”
- 3 days agoDirect feedback · Anonresolved
“Staff were friendly, but our takeaway order was missing one item.”
06 — How it works
Set up once. Place it at your counter. Start collecting feedback.
- 01
Create your review page
Add your business name, logo, Google review link, and contact details.
- 02
We prepare your QR + NFC kit
You get ready-to-use cards and stickers with your branded QR code.
- 03
Customers scan and leave feedback
They can leave a public review, send direct feedback, or contact the business.
- 04
Track everything from your dashboard
See scans, review clicks, direct feedback, and monthly activity.
07 — Compliance
Designed for fair review collection.
No gating. No fake reviews. No incentives.
LocalReviewDesk is designed around Google's review policy, with guidance from Australian Consumer Law and US review fairness principles. The ACCC has noted that suppressing, editing, or removing genuine negative reviews can mislead consumers — so every customer sees the same two options at the same time.
- Google review policy
- Australian Consumer Law guidance
- US review fairness principles
What we always do
- Both buttons visible on every landing page.
- Same options for every customer, regardless of rating.
- Honest metrics — Google review clicks tracked, not “reviews generated.”
- Direct feedback never replaces the Google review option.
What we never do
- Review gating — no rate-then-route.
- Fake or AI-generated reviews.
- Incentives or rewards for reviews.
- Hide the Google option from any customer.
08 — Pricing
One simple plan.
Pay monthly or annually.
No setup fee. First 2 NFC cards included.
Review Kit
MonthlyNo setup fee
- Branded review page
- Custom QR code
- 2 physical NFC review cards included
- Google review button
- Direct feedback inbox
- Optional customer contact capture
- Scan and click tracking
- Monthly analytics dashboard
- Feedback status tracking
- Downloadable QR template
- Setup and placement guide
Your 2 NFC cards ship after your first payment. Extra cards are available as add-ons.
Cancel anytime. You own your data. Customer data is never sold.
Review Kit
Annual- Everything in Monthly
- 2 physical NFC review cards included
- Priority email support
Your 2 NFC cards ship after your first payment. Extra cards are available as add-ons.
Cancel anytime. You own your data. Customer data is never sold.
Extra NFC cards
Add-onAdd more scan points around your business.
Cards are configured to your existing review page before shipping.
- 1 extra card$29
- 3-card packMost popular$79
- 5-card pack$119
We ship to your existing kit address within 5 business days.
Give customers a better way to speak up.
Collect Google reviews, direct feedback, and scan activity from one simple review kit.
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