Accessibility Statement

LocalReviewDesk is used by business owners and by their customers, often on a phone, at a counter, in a hurry. We work towards the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our target standard.

A target is not the same as an achievement, so the rest of this page is specific about the difference.

What follows is a description of the measures we have taken and the barriers we currently know about. It is based on our own review of the code, not on third-party testing or assistive-technology user testing.

This statement applies to:

• The public marketing site, including the blog and guides.
• The signed-in dashboard used by business owners.
• The customer-facing review pages we host on behalf of businesses.

It does not cover third-party destinations we link to. In particular, choosing to leave a public review takes the customer to Google, whose accessibility is Google’s responsibility, not ours.

• Pages are built from semantic HTML with a declared page language, so screen readers announce structure and pronunciation correctly.
• Interactive components that are not native controls — accordions, dialogs, menus, tab lists — carry ARIA state such as aria-expanded, aria-controls, aria-current and aria-modal, and are operable from the keyboard.
• Interactive elements have visible focus indicators rather than suppressed outlines.
• Status changes that happen without a page load are announced via live regions.
• Images that carry meaning have text alternatives; decorative imagery is hidden from assistive technology.
• The demo video plays only on request — it does not autoplay — and exposes standard browser controls.

These are the gaps we are aware of today. We would rather list them than imply they do not exist.

• Reduced-motion preferences are not respected.The site uses smooth scrolling and animated transitions, and does not currently honour the operating-system “reduce motion” setting.
• There is no skip-to-content link. Keyboard and screen-reader users must move through the navigation on every page before reaching the main content.
• Colour contrast on a review page depends on the business. Business owners choose a brand colour for their own review page, and we do not currently enforce a minimum contrast ratio against it. A poorly chosen colour can produce text that is hard to read.
• The demo video has no captions. It has no spoken narration to caption, but no captions or text alternative are provided, which does not meet WCAG 1.2.2.
• No automated accessibility testing runs in CI. Regressions are currently caught by review rather than by tooling.

We are not committing to a fix date for these, because we would rather publish an honest list than a schedule we might miss. They are tracked, and this page is updated as they close.

If any part of LocalReviewDesk is difficult or impossible for you to use, email support@localreviewdesk.com. Telling us the page, what you were trying to do, and the browser or assistive technology you were using helps, but is not required — report it however is easiest for you.

We aim to acknowledge accessibility reports within five business days. If a barrier stops you completing something time-sensitive, say so and we will look at it sooner and find you another way through in the meantime.

This statement was last reviewed on 2026-08-02. We revise it when a listed limitation is fixed, when a new one is found, or when the site changes materially — whichever comes first.